Comment

Comment by Tim Grigsby on September 15, 2010 at 2:48pm

My jobs are printing but are not wanting to return to cut. I have checked the cables and don't believe that to be an issue.

Comment by irving donaldson on December 17, 2009 at 6:34pm

Thanks Stan. Since I last posted I have still run all jobs successfully, the largest being about 5 feet. I do agree what you posted would cause the same, especially anything vying for network time.With all of that said, my problem seems to have been attributed to a network connection (RJ45) not fully seated. The vibrations of the machine was causing the drops and the machine clearing the memory as if the job ran successfully, during the times it did not clear, I would get a now processing display that stayed until I manually cleared the machine, Thanks again.

Comment by Stan Biggs on December 17, 2009 at 1:51pm

Also check for background applications running on rip station, and the most common cause for dropping jobs mid-print is virus/ spyware protection software and firewalls. Disable all of these types of apps. If you aren't getting any errors and the job appears to have completed in VW this is the most common cause I have ran into.

Comment by irving donaldson on December 8, 2009 at 2:53pm

Jeff read the earlier posts - but in a nutshell - the issue is connectivity usuallly so do the following:
- check cable insure seated properly in the back of the machine and at the router
- insure cable is working
- insure you are not running a lot of memory hungry programs
- insure you do not have any programs that are going over your network that can cause interruptions

Just my thoughts - If you look at versaworks it usually tells you when the printer is not connected but it can dump the job and then show as if it printed fully

Comment by Jeffrey Magerko on December 8, 2009 at 2:11pm

I, too, have run into this same problem. But, it usually happens on larger jobs for me. I'd greatly appreciate some advice.

Jeff