Hi to all.  Just acquired a used sp-300 and am anxious to get going.  I have tried to transfer a couple of files from Corel into VersaWorks but have not been successful.  From Corel I tried Exporting one file as EPS, another as JPEG and one as TIF.  I then send it to desktop and from there I drag it into VW.  It quickly gives me the message "Stopped processing the input file C:\Users\trooper Desktop\eagle flag-shortcut.lnk  "Unsupported Format" 

I have a Windows7 laptop with Corel x4.  I have not setup the 300 but would think that it would not have to be connected to be able to get a file into VW.

Would appreciate any assistance.

Thank You

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Comment by Ginger Benckert Downs on May 18, 2013 at 9:08pm

I imported a design into VW and Q a , when it did the test cut, it isn't cutting enough to weed. I adjusted the blade, but stiil the same thing. I'm using eco print material and my cut lines are not enough. I went to the utility but still can't figure it out. Can you help?

Comment by irving donaldson on March 19, 2012 at 11:17pm

Well Gil, if we can get informal - get used to green prints if you do not want to read. Okay - you will get used to my humor - or not. When you get set-up you need to print a Roland Color Chart. (there is a way to do that) - Once you print that chart - and use those values what you select is what will print. Your monitor is not calibrated so you do not actually see the color you are choosing. So lets do this - get printing, regardless of colors and once you do that and marvel at your investment, then we will dial your machine into perfection. On an install there are 7 test that you need to do and once you do them and understand them you will own that machine. Right now as you both are undecided who is in charge - I can assure you - your VC will hold out until you show it that you are serious about your business. I expect to see your successes tomorrow. Don't worry about your wack colors and misalign cuts - they are all correctable.

Comment by Gilbert Herrera on March 19, 2012 at 10:26pm

Thanks to all of you for sharing your knowledge with me.  I really appreciate it!  I tried the sending the file to the desktop because on page 26 of the Quick Start Guide that came with the 300, it says to do that.  Anyway, I was able to get the files into VersaWorks by opening Corel and VW at the same time and just drag the file from the Corel list right into VersaWorks.  Both were open with like a half screen page on the screen.

What I did notice was that of the 6 files I got into VW, one had a lime green color to it but I created in Corel in Blue?  Any thoughts on this?  I hope to get the unit setup tomorrow so I can try my hand at printing/cutting these.

I agree with you that one should first read-read-read the manual.  Unfortunately, being one who wants to get going as quick as possible, I get too anxious to step back and read.  Will do!


Comment by irving donaldson on March 19, 2012 at 10:07pm

LOL - we had a blast it would have been great but you made the right choice. You keep sharing the knowledge - you make me look great - hehehhehehe- be well

Comment by J_H on March 19, 2012 at 8:38pm

Thanks Irv, I know you set me up and I appreciate your knowledge on the subject, just trying to help that's all.

I have a friend that is working at the new world trade center, he say's the city is calmer than it has been in years, hope you are well, sorry I couldn't share stories with you at A/C but my Wife made it to town and I had to meet up with her or face the consequences.   

Comment by irving donaldson on March 19, 2012 at 6:22pm

John you don't count I did your install. X4 works the same way. Butch hit it on the head, I believe it was a shortcut and that is why it did not go in. Sometimes I accidently grab a CDR file and try to drop it in not realizing it until I get the error message. I just gave two ways to do it and we know the import to queue method. The reason why I like the drag and drop because you can do multipel and it is a big time saver. The reason why I like the input method - you can set the parameters on how you want it ganged and printed - making it automatic. For those interested you set the parameters up in the queue in Job Management. Now going back to playing with my Square for Ipad.

Comment by J_H on March 19, 2012 at 5:43pm

Hmm. I guess it may be X4? I just got done with a banner 305MB and I just export to desktop as a .eps, open Versaworks and drag the file in and Wahlah,, spelling doesn't count!!   I'm running X5 on Windows 7 ultimate w/ 8 gigs ram. But you have shortcut in the file path? I agree with Irv the only way to really learn is read the manual start at step one and go from there. Nothing worth having is easy.   

Comment by irving donaldson on March 19, 2012 at 4:11pm

Ok so it's been a while since I flexxed - Here is the homework assignment for those still at work or those who like me live with there machines:

- Open versaworks open the folder where you keep your files - take an eps, pdf, jpg, tif - single click or shift click then holding the click - drag and drop onto versaworks (not a shortcut) - Now you know how to get multiple files into versaworks without being limited to one file at a time by adding to queue.


- On your computer in the program file area locate your Roland Versaworks folder and then your versaworks folder - in there is a folder call Input A and Input B - yes that is the direct link to your queue A queue B. Put a shortcut anywhere you like - I do on my desktop and when you drop a file there now look in your versaworks queue and guess what - you already know - the file.

You will at this point always need a PC to run your VC but Mac users get that input file on your mac or send from MAC to that input folder and save some steps.

Next I will tell you how to set that up so  you can run the jobs...... Donations are accepted - I will hush now

Comment by Roland R. Irish III on March 19, 2012 at 3:33pm

I do all my artwork on a Mac, usually in Freehand and export as an .eps file. I have a shared 'folder' between my Mac and the PC running Versaworks-I drop it into this folder on the mac and then open up Versaworks on the PC if it isn't already. Then I go up to 'file' 'add job to queue A' and usually that takes me right to the file folder (I named it Versaworks artwork on both computers). I can then see all the artwork I've put into that folder-organized by year/month folders-go to the current folder and find the artwork I need and click on it. Bingo-it is transfered to VersaWorks and I'm ready to go. I don't think you can transfer artwork by 'dropping it on Versaworks', unless that is in a newer version. For larger files-anything over 100meg, I burn it onto a CD from my Mac as .eps and take that to the PC, copy it into the 'artwork folder' from the CD. Don't try loading artwork from the CD into Versaworks-I have problems everytime with large files so I learned to copy it to the desktop folder first! And I've run files as large as 750meg!

Comment by irving donaldson on March 19, 2012 at 3:25pm

Butch is 100% right but you can open versaworks and drag an eps, jpg, or tif right onto versaworks and it will process. Unfortunately Gil you do need to set the queue and understand some basic facts before it will become second nature. You can check the download area and the videos for some additional help. It is really too much to explain it in detail here - all in one shot. try reading the manual and checking the sources and then asking specific questions where you get hung up, that would make it easier to back you out and redirect you.

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