irving donaldson
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  • brooklyn
  • United States
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Latest Activity

irving donaldson replied to Tami wilson's discussion BN-20 improvements throught the last 10 years???
"Replace it! The SG2 had a good deal from Jan to Apr that made the cost about $1K more than the BN. Price has gone up, but better printer and ink - IMHO! Bells and Whistles for ink options would be the VG2."
irving donaldson replied to Frances HERMAN's discussion SP 300i needs printhead
"Unfortunately this site agreement with Roland prevents that type of assistance. I suggest you start with a manual that would put you in the area, however some of the information is purposely not included. Those models are off the support list so it…"
paul liked irving donaldson's profile
irving donaldson replied to Jay Nurse's discussion Roland versaCamm VS540i
"VSi and Magenta missing -  Have changed the head and problem still remains - the fix was to change the Mainboard, plus head. Unfortunately it is a known problem."
irving donaldson replied to Brent Schaan's discussion SG-540 Media Types
"2nd, 3rd, 4th hand does not make a difference. You cannot get a warranty by roland, but they will support their product. Go to and register your machine - it goes by serial number. it will give you access to buy products. watch videos…"
Jul 27
irving donaldson replied to Brent Schaan's discussion SG-540 Media Types
"Once you register your machine - you have access to more than you will ever need profiles on the roland site. When I do an install I train the user on how to install profiles. Contact your dealer, or in the same place Roland has the profiles they…"
Jul 24
irving donaldson replied to James Fenerty's discussion Grit Roller Problem
"C clip on the side"
Jul 24
irving donaldson replied to Superman's discussion VP540 Block printing
"make sure no pins are bent, reseat, and ensure they are aligned the way you found them - if it has one of those metal sleeves use that. Block printing is interference."
Jul 24
irving donaldson replied to Mark Reynolds's discussion VersaWorks 6 - new laptop - small fonts
"not a program problem - it is a computer issue Right click on the desktop and open up your display option In there you can change the text size for older eyes"
Jul 24
irving donaldson replied to Derrick Wolfe's discussion VS-540 Printing Concerns
"Too many posts to go line by line - When you do pictures they should be one per post and straight on - if not angles and multiples change what needs to be seen If you use a profile and then set speeds and heats then you defeat the purpose of the…"
Jul 24
irving donaldson replied to James Fenerty's discussion Grit Roller Problem
"The cutters are easier to get to, not so much the print/cut. For that reason, it is deemed only a factory repair level, which is in Japan. It does not make the machine unusable, you just cannot get the full width. If it was a warrantied repair, I am…"
Jul 19
irving donaldson replied to James Fenerty's discussion Grit Roller Problem
"Confirming the Grit Rollers cannot be fixed. Those were my instructions and I just went up and verified on the tech side of the house. If you have one that is moving independent, then a piece wore out or failed. If you did strip the machine down to…"
Jul 18
irving donaldson replied to Alex Hyde's discussion Accidentally upgraded my VP-540i to ECO-SOL MAX 3 :(, anyway to go back to ECO-SOL?
"You will need a tech to reset the machine."
Jul 18
irving donaldson replied to Derrick Wolfe's discussion VS-540 Printing Concerns
"Your issue look more like a captop and wrong profile issue. Do not touch your dampers. What is the humidity in the printing area, if it is dry then that would account for your overspray - static. Your nozzles look ok and should not be doing…"
Jul 18
irving donaldson replied to Darren's discussion Sp300v
"The message will come up until you go through the menu to initiate the replacement. Those parts will serve you if you cannot get OEM, but would not replace the pump until required. You are getting OEM cleaning solvent, that is important."
Jul 12
irving donaldson replied to Superman's discussion Install an older print head
"Head may look alike, but wired to preform different. Cannot mix water based with solvent based due to clogging."
Jul 11

Profile Information

Hometown: Please include City & State
Brooklyn, New York
Core Business
Embroidery, Screen Printing, T-shirt Shop, Graphic Designer, Promotional Company, Vendor, Educator, Other
Your Position
Owner - Blue Alert, LLC / Certified Roland Tech / On-site Trainer
Type of Printer/Cutter if owned:
vs300-BN20-vp540-gx24-Ioline300-&-Crystal Press-SAWGRASSVJ628-Universal Laser
Type of Heat Press if owned:
phoenix, hotronix - Garment;Hat;Mug; 3D

Irving donaldson's Blog

Connecting VersaWorks to a VersaCAMM

Posted on April 29, 2015 at 3:35pm 1 Comment

  Recently, Inobu and I had a very interesting conversation offline about an online topic of connectivity. He was contradicting my many years of connecting Versaworks to VersaCAMMS. Inobu were using terms like Automatic Private IP Addressing (APIPA) and I was like WTH. Life needs to be simple and the more time I have showing and not connecting is the best for me. I found no problem in setting a static IP address on the network card, and making VWs and the VC have the same address on…


Versacamm Issues

Posted on November 28, 2009 at 12:17pm 5 Comments

Greetings all and I will check with Roland next week, but in the meantime....... Have anyone had issues with jobs being dropped after partial printing. I have used 3 different systems all resulting in the same thing - jobs partial printing at various points. I have used different size files and types of jobs and media all with the same results. I am running the latest firmware and versaworks versions. I have restarted the machines to include mainpower switch. I have also went from wireless to… Continue

Comment Wall (70 comments)

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At 11:11pm on August 24, 2017, Matt Cross said…

Thank you! 

Honestly, I'm not sure if they checked the tension or not. The cuts are off in the scan and feed direction. I'll upload a picture of a bad print tomorrow. 

At 2:42pm on April 19, 2017, David R. Cunningham said…

I understand about the motor being bad, I have ordered new...  What about the carriage feeling sluggish and sticking.  It's only intermittent.  ??  Not to sure.  Thank God I ordered the motor too, just in case.  :)

BTW...  Instant Motor Error on Boot up as well.

At 4:20pm on January 12, 2017, Erin Nichols said…

You told me that in the middle of holiday season when I had ZERO time to do research.
HAHAHA. well we're here now, and that's all that matters. Don't worry, I'll bother you a lot. ;)

At 4:07pm on January 12, 2017, Erin Nichols said…

Hey, man! Long time!
Spoke to Ken at Stahls yesterday and he told me to check out the forums here. 
Hoping to sign up for bootcamp in the next few months. Glad I won't have to txt you every time i have a question, I CAN JUST BOTHER YOU HERE!!! BWAHAHAHAHA.

At 11:16pm on August 30, 2016, Tshifhiwa Justice Mugwedi said…

Hi there,my roland versaworks vp 300 does not power up ,it flashes once the light at the network cble and the light on top of Printer head carriage is on but the control panel not on please help.

At 9:01am on August 2, 2016, kofi said…

Hi, I've change head cables, long data cables but the same problem

Please help

At 8:49am on August 2, 2016, kofi said…

At 8:48am on August 2, 2016, kofi said…


Please look at the nozzle test and advice.

I've changed the head cables the long data cables, the head board but the same problem

please help

At 3:52pm on March 7, 2016, Jason Chocan said…
Hi there... I am having an issue with the media lever on my VP540... It was hit hard during a move and will not even begin to do a sheet setup... I have 2 pictures I can send as well
At 8:46am on September 13, 2015, NicNap81 said…

Thank you so much.
I hope I can learn so much from you and as soon as possible to be able to contribute, too.


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