"Yes and what I have found is what I have sent previously.
In your tray - lower right side - you will see the BN icon. Right click and select View/HIde.
That should bring it on screen. If not, then
Press Ctrl+Alt+Del to get into task mode, and…"
A Digital Printing Network
brenda l bush's Discussions
NEED HELP
Started this discussion. Last reply by irving donaldson on Monday. 12 Replies 0 Likes
BN-20 utility launches then briefly displays ink levels and then the window closes almost immediately how do I fix this? it worked fine then it didn'tContinue
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"Hi did you have a chance to take a look to see what might be wrong?"
"Trying not to post a LOL, it is not the cord and when I do get it (memory is old) you will be surprised!"
"yes 5 times and I also bought a new printer cord "
"I should be by my BN20 later today - I will try and trouble shoot by tomorrow.
I will trust that you have tried restarting your computer."
"The icon shows up but as soon as I click on it poof it disappears "
"Great, we have progress!
Bring your mouse down to the bottom of the page. On the right you should see icons. If not you will see an Up Arrow - click that. in there you will see an icon with BN on it - Right Click that and one of the options should…"
"can you please let me know how to do that?"
"I don't know how to tell it to do that "
"but did you do what I stated. After you open, tell it to view from the tray in the lower left side. IF you do not understand what or where - nothing wrong in saying that so I can better direct you to what I am saying."
"when I open it from my start programs it shows up there but as soon as I put my mouse pointer on it to open it disappears. It's so strange I've rebooted my computer 4 times changed the printer cord restarted the printer also nothing worked."
"I have not gone into my utility in a while. In your tray on the lower right - you should see the utility minimize. Right click and see if you have a view, and if so - click it. Just let me know. Traveling on an install and do not have that system…"
Profile Information
- Hometown: Please include City & State
- Conqerall Banks
- Core Business
- Embroidery, Screen Printing
- Your Position
- owner operator
- Website:
- http://brevin.ca
- Type of Printer/Cutter if owned:
- roland BN20
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