brenda l bush
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NEED HELP

Started this discussion. Last reply by irving donaldson on Monday. 12 Replies

BN-20 utility launches then briefly displays ink levels and then the window closes almost immediately how do I fix this? it worked fine then it didn'tContinue

 

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Latest Activity

irving donaldson replied to brenda l bush's discussion NEED HELP
"Yes and what I have found is what I have sent previously. In your tray - lower right side - you will see the BN icon. Right click and select View/HIde. That should bring it on screen. If not, then  Press Ctrl+Alt+Del to get into task mode, and…"
Monday
brenda l bush replied to brenda l bush's discussion NEED HELP
"Hi did you have a chance to take a look to see what might be wrong?"
Monday
irving donaldson replied to brenda l bush's discussion NEED HELP
"Trying not to post a LOL, it is not the cord and when I do get it (memory is old) you will be surprised!"
Friday
brenda l bush replied to brenda l bush's discussion NEED HELP
"yes 5 times and I also bought a new printer cord "
Friday
irving donaldson replied to brenda l bush's discussion NEED HELP
"I should be by my BN20 later today - I will try and trouble shoot by tomorrow.  I will trust that you have tried restarting your computer."
Friday
brenda l bush replied to brenda l bush's discussion NEED HELP
"The icon shows up but as soon as I click on it poof it disappears "
Friday
irving donaldson replied to brenda l bush's discussion NEED HELP
"Great, we have progress! Bring your mouse down to the bottom of the page. On the right you should see icons. If not you will see an Up Arrow - click that. in there you will see an icon with BN on it - Right Click that and one of the options should…"
Jan 14
brenda l bush replied to brenda l bush's discussion NEED HELP
"can you please let me know how to do that?"
Jan 14
brenda l bush replied to brenda l bush's discussion NEED HELP
"I don't know how to tell it to do that "
Jan 13
irving donaldson replied to brenda l bush's discussion NEED HELP
"but did you do what I stated. After you open, tell it to view from the tray in the lower left side. IF you do not understand what or where - nothing wrong in saying that so I can better direct you to what I am saying."
Jan 13
brenda l bush replied to brenda l bush's discussion NEED HELP
"when I open it from my start programs it shows up there but as soon as I put my mouse pointer on it to open it disappears. It's so strange I've rebooted my computer 4 times changed the printer cord restarted the printer also nothing worked."
Jan 13
irving donaldson replied to brenda l bush's discussion NEED HELP
"I have not gone into my utility in a while. In your tray on the lower right - you should see the utility minimize. Right click and see if you have a view, and if so - click it. Just let me know. Traveling on an install and do not have that system…"
Jan 12
brenda l bush posted a discussion

NEED HELP

BN-20 utility launches then briefly displays ink levels and then the window closes almost immediately how do I fix this? it worked fine then it didn'tSee More
Jan 12
brenda l bush is now a member of MyVersacamm.com
Jan 12

Profile Information

Hometown: Please include City & State
Conqerall Banks
Core Business
Embroidery, Screen Printing
Your Position
owner operator
Website:
http://brevin.ca
Type of Printer/Cutter if owned:
roland BN20

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