"XR640 definitely the cut carriage cable. Your EPS margin should be 1, not .1
one full mm....
The cable isnt very hard to change but you do have to disassemble a bit of the covers and carriage to do it."
"1. if your versaworks in in mm, then set the EPS margin to 1 mm.
2. I dont know what machine you have, but if all else fails, and you can zoom in and actually see the dashed red lines all the way around the rectangle in versaworks, then you likely…"
"When it says SET TO LOCK POS, you need to lock the carriage on the pin above the cap tops and hit enter, then the machine will separate the carraiges and say SET UP CUT POS. THEN you move the just the cut carriage all the way to the left against the…"
"So you have firmware 2.60?
Try the scotch tape. And check for glare.
For CYW, when you put the laminated media back into the machine, just have the square in the position closest to the cap tops, and have the front dots directly on top of the…"
"Make sure there is no glare on the vinyl where the sensor is trying to read the marks. If the machine is only a month old, it should have the updated sensor lens and firmware. Just in case it doesn't, try putting a piece of scotch magic tape…"