Can anyone tell me why this keeps happening?  My local tech has replaced both pinch roller assemblies, but this happens every time....Obviously the material does not start out positioned this way, but by the end of the cut or print/cut, this is what it looks like, completely skewed to one side...any ideas on what might be causing this?  I told the tech exactly what was happening and he said that replacing the cracked pinch roller assembly would fix it, but it did not apparently. See More

Hi all - I would like to add a white border around the perimeter of this design,  but I'm not sure exactly how to to this....I don't want the border cut to follow what I would get by adding a boundary to the design in Corel.  Does anyone have any tips on how to go about doing this?  TIA!See More

I need to sell this machine as I am downsizing to a smaller space and need the BN-20.  I will include all of my 30" materials - banner, photo paper, htv, decal, etc. along with all extra inks and supplies.  New printhead (Roland) installed 12/19 - a 2500 value.  Machine has been properly maintained by Lodde Business Systems, a licensed Roland dealer.  Would consider trade for a fairly new BN-20.  Located just outside of San Antonio, TX.  See More

I've been printing some HTV and decals tonight and noticed that one design that has a lot of dark blue in it had some overspray....did one test print (top) and saw this horror.  Did a powerful clean and got the second even more horrific horror.  This machine has been regularly maintained (for the most part) - please someone help talk me off the ledge on how I (or my local tech) might be able to fix this....OMG I just *can't* replace the printhead again (bought the machine used 3 years ago and…See More