"Actually your issue became a lesson for us both - and many more unmentioned here - thanks for sharing and following up. Not sure if your case is an anomaly or something else but what should have corrected you did not. Until next time, Happy CAMMing!"

"Thanks Irving for all your help. I did finally stop all colors from mixing.  It was the dampers.  I bought another set of 4 dampers and now no more mixing of colors. Still have the problem from the head strike but not a big deal. All my…"

"I did clean the encoder strip with no luck. Today the 4 New dampers came in. I just installed them and the Magenta and Cyan are no longer mixing. Unfortunately now the Black and yellow are mixing. I don't know if they sent me bad damper or if…"

"Rich not sure of your machine's environment, but use some alcohol and clean your encoder strip. Post the nozzle test after that. "

"Are you using the peck report to do the firmware update - if so turn machine off then try. Roland is about to come out with a procedure to do what you just asked, but the issue is flushing all the lines; wiping out the current configuaration,…"

"Thanks Irving I tried to update the firmware with no luck. Kept getting a error "failed to send Firmware". New captop came in today but didn't fix the problem. Should I do another  ink circulation and a choke clean? What…"

"Thanks Inobu What is the correct way to reconfigure a VS 300 to 6 colors. I have no use for the metallic or white inks"

"if u need your pec in english PM me ur email addy."

"test print"

"Ok I did the choke cl."

"I did the ink circulation.  I didn't see a choke cl option"

"Go into the menu and do a ink circulation and a choke cl, then test print - instead of the powerful cleans - set your media width to 12inches and do a fill. from the print menu"

"After reading Inobu reply, I have put the cleaning cartridges back in and did 3 powerful cleanings. There was no change at all."

"Rich I have to agree. I believe you are creating your captop failure with the dummies and thus a uneven pull and thus the cross colors. The cleaning cartridges will give you the correct vacuum (pressure)."

"got it - will take a look - VW - latest."

"Here is the co peck report"