Rich Martin
  • Male
  • Mahwah, NJ
  • United States
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Rich Martin's Discussions

BN-20 utility not working

Started this discussion. Last reply by Mike Bertrand Jan 15. 3 Replies

For the second timein 5 months m BN-20 utility is not working. It opens but no ink registers and all selections are grayed out. Spoke to Roland tech who told me to delete utiltity program and…Continue

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Mike Bertrand replied to Rich Martin's discussion BN-20 utility not working
"I had the same problem. So based on advice here, I did a un-install and re-install of the printer. Somewhere in the middle of the process, I think shortly after the uninstall, the utility started working again. Very strange. But that got me back on…"
Jan 15
Marcus Keogh replied to Rich Martin's discussion BN-20 utility not working
"Have you tried remove your drain tray and replace it? Also remove and re-insert your inks cartridges."
Jan 10
irving donaldson replied to Rich Martin's discussion BN-20 utility not working
"Are you running it as Administrator"
Jan 4
Rich Martin posted a discussion

BN-20 utility not working

For the second timein 5 months m BN-20 utility is not working. It opens but no ink registers and all selections are grayed out. Spoke to Roland tech who told me to delete utiltity program and reinstall , but it didnt fix the issue. An suggestions. ThanksSee More
Jan 4

Profile Information

Hometown: Please include City & State
Brooklyn NY
Core Business
Embroidery, T-shirt Shop
Your Position
advisor
Website:
http://asbadesign.com
Type of Printer/Cutter if owned:
roland bn-20
Type of Heat Press if owned:
vesta

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