Nicole Richardson
  • Female
  • Mechanicsburg, OH
  • United States
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Nicole Richardson's Discussions

Issues with BN-20 not detecting new ink cartridge after moving machine

Started this discussion. Last reply by irving donaldson Nov 25, 2018. 5 Replies

Hi Everyone! This may be an easy fix but I've looked everywhere for similar issues and have yet to find a real answer. I got my Roland BN-20 in February second hand and this is the first time I've…Continue

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Latest Activity

irving donaldson replied to Nicole Richardson's discussion Issues with BN-20 not detecting new ink cartridge after moving machine
"Thanks for following up and providing things to check for other users. Happy CAMMing!"
Nov 25, 2018
Nicole Richardson replied to Nicole Richardson's discussion Issues with BN-20 not detecting new ink cartridge after moving machine
"I did get it fixed, it was actually none of the above. The microswitch that goes into the bottom of the ink cartridge was out of line and it wasn't going into the cartridge to hit the plastic to verify if there was ink or not, it just assumed…"
Nov 25, 2018
irving donaldson replied to Nicole Richardson's discussion Issues with BN-20 not detecting new ink cartridge after moving machine
"The only way to move the machines are to unink them. Most people do not take the time and if inks get on any of the sensors or ribbon cables then it will toast those parts.  if you do tilt you need to tilt the machine towards the non ink side -…"
Oct 28, 2018
Nicole Richardson replied to Nicole Richardson's discussion Issues with BN-20 not detecting new ink cartridge after moving machine
"The morning of I did a manual cleaning, the head was back in park and locked. It was moved flat (unboxed) in the back of an SUV from the1st floor of our home. It had ink still in it when we moved it to the car but getting into the 2nd floor of the…"
Oct 27, 2018
irving donaldson replied to Nicole Richardson's discussion Issues with BN-20 not detecting new ink cartridge after moving machine
"So my questions are (sorry if I already know the answers) Did you unink the machine? Was the head parked and locked? Was the machine tilted at all? If tilted was it to the left or right side?"
Oct 27, 2018
Nicole Richardson posted a discussion

Issues with BN-20 not detecting new ink cartridge after moving machine

Hi Everyone! This may be an easy fix but I've looked everywhere for similar issues and have yet to find a real answer. I got my Roland BN-20 in February second hand and this is the first time I've had any issues. We moved on Thursday and ever since I unplugged to move 6 miles and plugged it back in, it has told me that the Magenta was out on the 2nd cartridge so I replaced it and it seemed to be okay and the utilities showed it as full then it started beeping again and now will not recognize…See More
Oct 27, 2018
Nicole Richardson is now a member of MyVersacamm.com
Oct 27, 2018

Profile Information

Hometown: Please include City & State
Mechanicsburg, OH
Core Business
Embroidery, Screen Printing, Graphic Designer
Your Position
Graphic Designer
Type of Printer/Cutter if owned:
Roland BN-20
Type of Heat Press if owned:
Hotronix Maxx

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