"Good Deal!
Hope they replaced all 4. Just make sure to do your manual cleanings once a week and keep an eye on the wipers if they get too bad replace them. I run into so many customers employees that don't care about the printer because they…"
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Latest Activity
Mike commented on Joseph Lamb's blog post Please Help me! What is the correct process for setting up CutContur lines in Corel X3.....?"Hi Joe,
If you still need help with this here is a link to download a video on the process for adding the Roland Library to Corel X3. https://www.onlinefilefolder.com/3sNTP9SWggWzb9
Good Luck,
Mike"
Mike replied to Cynthia Eisele's discussion Color Help"BTW Roland only covers the captops for 90 day from date of purchase starting March 09 and suggests replacing all caps and the same time.
For printers shipped on or after March 1, 2009:
The service department will not factor in any compensation on…"
Steven Jackson left a comment for Mike"Mike,
Welcome to MyVersacamm! I hope that you find some useful information in one of our forums or on one of the blogs. Please let me know if there are any questions that I can help answer for you.
Thanks for joining our community!
~Steven"
Mike replied to Cynthia Eisele's discussion Color Help"I would not try pulling ink to the head if u are under warranty"
Mike replied to Cynthia Eisele's discussion Color Help"This printer is under warranty so be careful what u try not to void the warranty"
Cynthia Eisele left a comment for Mike"If I get in trouble I'll do that. Appreciate it. My family owns a steel fabrication/machine shop so I'm not intimidated by machines. My father recently passed away and my brother, sister, and I are running the business. That is why my own…"
Mike left a comment for Cynthia Eisele"If you want sent me and email to ocmike176@yahoo.com and I will send you my number.
Mike"
Cynthia Eisele left a comment for Mike"Thanks so much - at least I can keep trying to resolve and maybe get my jobs completed this holiday. It is so hard when the company I purchased the machine from is only open Monday - Friday and I do my work nights and weekends and they are 60 miles…"
Mike left a comment for Cynthia Eisele"The way I would test it would be with a syringe with a plastic tip (Michaels arts and Crafts). Turn off the unit move the heads out of the way then follow the magenta tube down to where it connects to the y connector( use pdf for ref) unplug it push…"
Mike left a comment for Cynthia Eisele"Let me know if you need any more help I am a Roland svc tech in the Orange Country CA area and have been working on them for over 11 years. At least you are still under warranty.
Mike"
Cynthia Eisele left a comment for Mike"I have only had the Versacamm for 9 months. Had trouble with the Magenta before but a manual cleaning always took care of it. Will check out the link. Thanks"
Mike left a comment for Cynthia Eisele"The captop are a important part of the ink/cleaning system if they dont seal up to the printhead good then the pump will not be able to pull ink through the system. That is why I asked how long ago they were replaced.
I have seen on the VP the mag…"
Cynthia Eisele left a comment for Mike"I have done 6 manual cleanings and 2 other internal cleanings. Although it did not show that the ink was gone, I replaced the Magenta cartridge with a new one so it is full and shows in the amount of ink menu. Just did another cleaning and test…"
Mike replied to Cynthia Eisele's discussion Color Help"If you go to function then down to cleaning rt arrow into cleaning and select test print is there any magenta printing?
If not chk the mag cart by pulling it out to see if it is empty. If empty replace.
Have you done a manual cleaning here is a link…"
Mike replied to William Desrochers's discussion Printer/Cutter Models comparison"The 300i is built just like the VP but only has 2 heads. The 300i also has Roland's intelligent pass control like the VP so it will print much better that a SP."
Profile Information
- Hometown: Please include City & State
- Orange, CA
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- SVC Tech
Comment Wall (5 comments)
- At 2:52pm on September 6, 2010, Steven Jackson said…
- Mike,
Welcome to MyVersacamm! I hope that you find some useful information in one of our forums or on one of the blogs. Please let me know if there are any questions that I can help answer for you.
Thanks for joining our community!
~Steven
- At 6:03pm on September 5, 2010, Cynthia Eisele said…
- If I get in trouble I'll do that. Appreciate it. My family owns a steel fabrication/machine shop so I'm not intimidated by machines. My father recently passed away and my brother, sister, and I are running the business. That is why my own business is off hours.
Cindy
- At 5:29pm on September 5, 2010, Cynthia Eisele said…
- Thanks so much - at least I can keep trying to resolve and maybe get my jobs completed this holiday. It is so hard when the company I purchased the machine from is only open Monday - Friday and I do my work nights and weekends and they are 60 miles away. I'm in Longview, WA and feel very alone. With the holiday I didn't think there would be a tech anywhere in sight. I so appreciate your help.
- At 4:55pm on September 5, 2010, Cynthia Eisele said…
- I have only had the Versacamm for 9 months. Had trouble with the Magenta before but a manual cleaning always took care of it. Will check out the link. Thanks
- At 2:33pm on September 5, 2010, Cynthia Eisele said…
- I have done 6 manual cleanings and 2 other internal cleanings. Although it did not show that the ink was gone, I replaced the Magenta cartridge with a new one so it is full and shows in the amount of ink menu. Just did another cleaning and test print but still no Magenta what so ever. Any other ideas?
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