"I see, thank you very much! :) "

"I think first test is to do a bias and horizontal to ensure the heads are aligned Then your  bidirect in service and then user mode lastly to answer your question on shadows - caused by heads not aligned, or bad bi direction to check bi-…"

"Hi Irving, Is this the result of bad Bi-Dir adjustment as well? Why does it print with cyan when the text is all black?Thanks in advance!"

"When I try to do the Bi-Dir adjustment in service mode the printer tells me "Head height set too low". Even If I have the head in the high position. Why is that? I cant proceed with the adjustment.Thanks in advance!  "

"Your adjustment is so out of wack that it is rounding"

"I see. Thank you very much! Will try that and then post another test.  But will this fix the round shaped cyan in H6? Best,"

"Correct, there is a bi-directional in service mode that needs to be set first, then user mode"

"Hi, thank you very much for the answer! When you say "dail in" do you mean the Bi-Directional?"

"You might need to address in service mode to dial in that blue. As for the other settings, every single one is off. Look in the manual to set. If you get in the service mode, set there and then come back to user."

"Here is what the Nozzle test looks like! Thanks in advance! http://sv.tinypic.com/r/29bittk/9"

"yes"

"Hi,I'm relly new to this, sorry, but is it the same as a print test? With the A B C colums?Thanks,"

"Nozzle test needed."