Mark Roberts
  • Male
  • Chandler, AZ
  • United States
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Mark Roberts's Discussions

Veresaworks does not see BN-20

Started this discussion. Last reply by irving donaldson Aug 21. 3 Replies

We had a hard drive fail and luckily had a techie who was able to clone it to a new drive.  We have zero issues after the cloning except VersaWorks thinks the printer is disconnected.When plugging…Continue

Waste Tank Issue - BN-20

Started this discussion. Last reply by irving donaldson Jul 16. 1 Reply

Just replaced our waste tank material and loaded up a new one and it already shows 90% used.  Any solution for this?Many thanksContinue

Sources For Print Cut Vinyl - 20"

Started this discussion. Last reply by irving donaldson Jun 25. 13 Replies

With Imprintables going away we are now having issues finding 20" print cut vinyl for our BN-20.  Any suggestions on resources for 20" print/cut vinyl?Thank you!Continue

Low Heat Full Color Media Suggestions

Started this discussion. Last reply by CYW Apr 24, 2016. 3 Replies

We are looking for a vinyl media that we can print full color and press onto a nylon like material at low heat.  The application is a fabric Frisbee we want to print and give to customers.  we are a…Continue

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Latest Activity

irving donaldson replied to Mark Roberts's discussion Veresaworks does not see BN-20
"So there is probably a line in the registry that did not make the transition to the new machine."
Aug 21
Mark Roberts replied to Mark Roberts's discussion Veresaworks does not see BN-20
"Will do - we are running Windows 7"
Aug 21
irving donaldson replied to Mark Roberts's discussion Veresaworks does not see BN-20
"Try doing a fresh install and if it is WIN10 then it is a different driver!"
Aug 21
Mark Roberts posted a discussion

Veresaworks does not see BN-20

We had a hard drive fail and luckily had a techie who was able to clone it to a new drive.  We have zero issues after the cloning except VersaWorks thinks the printer is disconnected.When plugging and unplugging the USB there is the standard "ding" indicating it sees it yet when trying to print/cut we get the "printer disconnected" error.Any ideas?Thanks!See More
Aug 21
irving donaldson replied to Mark Roberts's discussion Waste Tank Issue - BN-20
"There should be a reset button in the utility - forgot the specific location"
Jul 16
Mark Roberts posted a discussion

Waste Tank Issue - BN-20

Just replaced our waste tank material and loaded up a new one and it already shows 90% used.  Any solution for this?Many thanksSee More
Jul 16
Mark Roberts replied to irving donaldson's discussion 20" & 30" Imprintables Warehouse Media
"Same here - the only place I have found 20" is from Roland direct and it seems thin compared to the Durasol."
Jul 16
irving donaldson replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"Keep complaining here, we have a direct connection into the management at Stahls and will get this sorted out, shortly! Will provide an update shortly!"
Jun 25
Mary McElroy replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"I was told the same thing by a Stahls Customer Service rep."
Jun 25
irving donaldson replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"LOL, and rightly so!"
Jun 19
Steven Jackson - Admin replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"LOL - I will talk to CS to make sure they know.  My jar is about to get filled up!"
Jun 19
irving donaldson replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"LOL Mark, Right! Oh there is going to be a very long meeting over there!"
Jun 19
Mark Roberts replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"It was one of the customer service reps.  Even worse?  She asked if the print cut materials was for "stickers".  I am thinking she needs to put a dollar into the kitty."
Jun 19
Steven Jackson - Admin replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"We have it. I am not sure who told you that but it is available just not on the website yet. "
Jun 19
Mark Roberts replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"this is for decals not fabric"
Jun 18
Mark Roberts replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"Steven - I was just told Stahls does not have any print/cut vinyl for decals at 20".  Is there that few BN 20 users that we now are just hung out to dry?"
Jun 18

Profile Information

Hometown: Please include City & State
Tucson, AZ
Core Business
Other
Your Position
Owner
Website:
http://riderzready.com
Type of Printer/Cutter if owned:
BN-20
Type of Heat Press if owned:
Maxipress

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