Mark Roberts
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  • Chandler, AZ
  • United States
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Mark Roberts's Discussions

BN-20 Utility Not Seeing Printer - Win 10

Started this discussion. Last reply by irving donaldson Nov 12. 3 Replies

We unfortunately had to get a new PC with Win 10 that the BN-20 is hooked to.  We downloaded the Win 10 driver but the utility still does not see the BN-20.Any suggestions - thanks.Continue

Veresaworks does not see BN-20

Started this discussion. Last reply by irving donaldson Aug 21. 3 Replies

We had a hard drive fail and luckily had a techie who was able to clone it to a new drive.  We have zero issues after the cloning except VersaWorks thinks the printer is disconnected.When plugging…Continue

Waste Tank Issue - BN-20

Started this discussion. Last reply by irving donaldson Jul 16. 1 Reply

Just replaced our waste tank material and loaded up a new one and it already shows 90% used.  Any solution for this?Many thanksContinue

Sources For Print Cut Vinyl - 20"

Started this discussion. Last reply by irving donaldson Jun 25. 13 Replies

With Imprintables going away we are now having issues finding 20" print cut vinyl for our BN-20.  Any suggestions on resources for 20" print/cut vinyl?Thank you!Continue

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Latest Activity

irving donaldson replied to Mark Roberts's discussion BN-20 Utility Not Seeing Printer - Win 10
"That is the default. Go to the printer tab and do the add a printer then select USB, verify and see if it picks it up"
Nov 12
Mark Roberts replied to Mark Roberts's discussion BN-20 Utility Not Seeing Printer - Win 10
"Thanks for the input.  We were pretty careful to make sure the USB was not plugged in etc.  The crazy part is the PC knows something is there as I do get the "chimes".  When opening VersaWorks in printer settings it thinks…"
Nov 12
irving donaldson replied to Mark Roberts's discussion BN-20 Utility Not Seeing Printer - Win 10
"May take a couple of tries, do not have the old utility on the machine and just follow the instructions for the Win 10 one. On some of the Roland Machines if you do something out of sequence it will not connect. But before you do anything else,…"
Nov 12
Mark Roberts posted a discussion

BN-20 Utility Not Seeing Printer - Win 10

We unfortunately had to get a new PC with Win 10 that the BN-20 is hooked to.  We downloaded the Win 10 driver but the utility still does not see the BN-20.Any suggestions - thanks.See More
Nov 12
irving donaldson replied to Mark Roberts's discussion Veresaworks does not see BN-20
"So there is probably a line in the registry that did not make the transition to the new machine."
Aug 21
Mark Roberts replied to Mark Roberts's discussion Veresaworks does not see BN-20
"Will do - we are running Windows 7"
Aug 21
irving donaldson replied to Mark Roberts's discussion Veresaworks does not see BN-20
"Try doing a fresh install and if it is WIN10 then it is a different driver!"
Aug 21
Mark Roberts posted a discussion

Veresaworks does not see BN-20

We had a hard drive fail and luckily had a techie who was able to clone it to a new drive.  We have zero issues after the cloning except VersaWorks thinks the printer is disconnected.When plugging and unplugging the USB there is the standard "ding" indicating it sees it yet when trying to print/cut we get the "printer disconnected" error.Any ideas?Thanks!See More
Aug 21
irving donaldson replied to Mark Roberts's discussion Waste Tank Issue - BN-20
"There should be a reset button in the utility - forgot the specific location"
Jul 16
Mark Roberts posted a discussion

Waste Tank Issue - BN-20

Just replaced our waste tank material and loaded up a new one and it already shows 90% used.  Any solution for this?Many thanksSee More
Jul 16
Mark Roberts replied to irving donaldson's discussion 20" & 30" Imprintables Warehouse Media
"Same here - the only place I have found 20" is from Roland direct and it seems thin compared to the Durasol."
Jul 16
irving donaldson replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"Keep complaining here, we have a direct connection into the management at Stahls and will get this sorted out, shortly! Will provide an update shortly!"
Jun 25
Mary McElroy replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"I was told the same thing by a Stahls Customer Service rep."
Jun 25
irving donaldson replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"LOL, and rightly so!"
Jun 19
Steven Jackson - Admin replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"LOL - I will talk to CS to make sure they know.  My jar is about to get filled up!"
Jun 19
irving donaldson replied to Mark Roberts's discussion Sources For Print Cut Vinyl - 20"
"LOL Mark, Right! Oh there is going to be a very long meeting over there!"
Jun 19

Profile Information

Hometown: Please include City & State
Tucson, AZ
Core Business
Other
Your Position
Owner
Website:
http://riderzready.com
Type of Printer/Cutter if owned:
BN-20
Type of Heat Press if owned:
Maxipress

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