"You really need 2 heads. You will never get that groove out of the mag/yel head. If you only replace that one, you will never get good test prints because the black head is bad. two new heads and you will have a new printer. You do have a V model so…"
"I will repost the new test with corrections made. My next question is- we were told we needed tech support to come fix the print head- magenta/yellow. We live in the top of Texas and the closest tech is 4 hours away each way. Also they charge $100…"
"Hello Lindy, So based on your pictures this is what I see
First do you have the manual, if not look in the download section above the 300V and 540V manual would work-
The nozzle test shows that your calibration is off - based on what I see you…"