JESSICA DEPHILLIPS's Page

"This was a problem not too long ago and it required a board to be replaced. So that is the worst worst case scenario. Lets try some other things first: Restart Computer Restart VC Check all cables unplug and replug cables Test Still…"

"have you tried sending as a pdf?  I used to have an older plotter that would do this to me often, long story short the usb cable i was using was either not strong enough or just too old (still not sure what one exactly) it wound connect just…"

"Sharpie,!!!!!!"

"LOL - well that too - hahaha"

"I thought you were just testing me to see if I am really following all the threads here :)"

"I knew I was dozing in class. I wanted to revisit that preserving primary colors and still getting a true black. Some testing on that one - LOL. I did remember the RVW - LOLx2"

"if you choose preserve primary color in the color management settings under the quality tab, it will print a true 100% K that is a true black. It is much easier to remember to use an RGB black or to us the Roland spot color of…"

"Thanks Irving!"

"You cannot. The machine does not have a pure black. The K in CMYK is a Key color. You adjust in your software program depending on your palette. In CMYK you can do 100K and 80 ea of CMY. In RGB you can do 0/0/0. In from the roland palette - RVW…"

"The bad news up front. You need to immediately open the machine and track down the leak. I see that you have a SP which means that ur ink entry is horizontal oppose to the VS which is vertical. The ink is highly corrosive and will destroy…"

"You will probably have to open the covers to see where the ink is leaking at. There is no way to tell unless you open it up. How hard did he hit it?"

"If you are referring to the black access panel located on the back of the machine (directly behind the control panel) it does get warm to the touch on top when the main power switch is on."

"Jessica, as Steve stated and he does not require my endorsement, your constant temperature at that degree could be a source of problems. I will say that Rolands are used in warm weathered climates so is your temp accompanied by humidity or is it…"