Share 'Help! Color acting weird on my SP300i'

Ok, this keeps happening recently - when it happened the first time we thought maybe we needed to clean the machine (just cleaned it the week before).  But it happened again today.  The color is suppose to be royal blue, Pantone 288C, it is coming out more of a Navy and at certain points almost a black. We have cleaned the machine once a week for the last two weeks, exactly as in the instructions…