Hi! Tech guys,

Customer running on SP540v and unable to do set up sheet with display showing W 0.0. how do I overcome this error? You can overcome this setup error by shutting the sub & main power many times in order to get a scan media read. I noticed there is a bend on the encoded strip but what else could it be? Have anyone experience this?

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The data cable from the motherboard to the head board is probably bad. 

Thanks Butch you the man...I will try

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