Our vs 3001 is stuck in cleaning mode.  nothing cleaning and I can't get out of it even by shutting it off and unplugging it.  function key won't work either.  What can I do?

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Reads to me there is a little more to the story. So you need to remove the right panel and check:

I think more than the cable being loose

The waste cap might have blown and ink got to the cable

If none of those, thinking a board


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