A Digital Printing Network
Anyone out there had a problem with their VersaCamm freezing up after several minutes of printing/cutting a job? It's happened to me about half a dozen times in the past couple of weeks. Most of the time it gets through the printing part of the job, then freezes halfway through the cutting process, but it has also occurred in the middle of the print process, as well. The display on the printer says "job processing..." (or something like that) and the print/cut head often stops in the middle of the carriage (with the blade down, I might add). The only way to get it running again is to turn the machine completely off, manually move the print head and/or raise the cutter out of the way, remove the botched job, then power back on again. I've ruined several ganged jobs and now have to print jobs so they are no longer than about 18" for fear I will end up relegating all my prints to the trash can when the machine dies in the middle of the job! Anyone have any ideas what's going on?
For Windows OS, Check the memory on your computer, do a disc clean and check the defragment file and make sure it's up to date for XP & 7,
Is your Versaworks updated? Have check on the Versaworks link and check if your problem fits into any of the category of issues other people may have experienced. And also make sure to send your jobs through network cables directly connected to your printer. I've heard and seen this work where information is lost in the process of sending a job to the printer due to faulty usb cables not updated to the current versions. Also using a CAT6 network cable would be highly recommended.
The lack of information makes it difficult to suggest solutions, did it work before and now it doesn't?, did you recently install a large memory consuming program? and as Dave has pointed out, how do you relay info tho your printer? what kind of computer and operating system are you using? I'm also having issues lately but not the same as your experiencing.
We can figure your problem out but need additional information Tim, Thanks.
The other big issue that slows your windows down if you're using Corel is, the amount of fonts which creates a potential problem slowing Corel and Versawork by taking up a large amount of hard drive space and slowing the performance of the PC... We had this issue until we started embedding fonts and not installing a large amount of fonts into Corel on the same PC which we send jobs to the printer.
Are you going through a network router or switch gear or directly from the computer to the printer? I have found that most of the time when you have the issue you are describing, it is due to the printer not being connected directly to the computer and communication is lost momentarily due to the router/switchgear/hub etc. It will display just as you have described. If this is the circumstance you are in, I recommend going directly from the computer to the printer with nothing in between.