A Digital Printing Network
Brooke ensure you are aligning your paper correctly and use the media clamps to assist with that. Since you stated it is a VS model then I trust you are using the media carrier system and not just placing the media on the roller bars. Once that is done feed out some media and pay attention to it as it rolls out to see if it remains straight. You never mentioned the size of the roll, but use more or most of your pinch rollers. Check the roll for static and feed some media out to assist if it is a heavy roll. Now do your print/cut adjustment and see how it goes and if it states a service call - at which part. Before all of this check your blade, blade holder and ensure it is moving smoothly with no little papers jammed into the spindle. I generally do not cut more than three feet at a time because it will lose tracking. To improve accuracy - go to the video archives on this site and look for a video titled improving print/cut accuracy or you can google the Roland one. Check and ensure your pinch rollers are clean and have no soft spots.Most times when printing starts going off to the side it is the media. I did state most.