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versacamm cut only problem

Hello all,

I have a older SP-300 with color rip.  I am having a cutting problem when using the "Cut Only" option or Unit 4. Unit 1 or the Print / Cut mode cuts fine whether using it for print/cut of just cut only. I used 2 different computers to run the file and created different files so It can't be software and must be Hardware or a setting on the VersaCamm that needs attention.

Using The Cut Only unit or mode..

The file is a rectangle with no fill and just a cut line.  size is 2" wide by 5 high.  The 2" width cuts accurate but the 5" height cuts about .10" short so 4.9"  When using a rectangle 2" wide by 15.5625" high, again the 2" is fine, but the 15.5625" is cut .3125" short or 15.25"  If I run the files vertical so the longer ends run east/west (horizontally) and the short ends are north south (vertical) then the 2" height is cut short and the longer sides are accurate. 

Again, if i run the file through the Print / Cut mode and because there is no fill, it will advance the media as if it is printing.  Then pull the media back in and cut the rectangle. These cuts are accurate.

Probable confused you all with this so i have attached a image to hopfully clarify.

 

thanks Mike

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Permalink Reply by Steven Jackson - Admin on November 8, 2011 at 3:45pm
I will be honest with you and say I have never used Color Rip and am at a bit of a loss. Maybe one of the other members that have used it can shed some light.
Permalink Reply by Mike Richford on November 8, 2011 at 4:01pm

I am confident the software isn't the issue because I used 2 different computers with color rip to run the file.  If it was the software on the main computer the 2nd computer I hooked up would of cut the file correctly.  It has to be the printer, either a hardware issue or the something in the menus.

Permalink Reply by Steven Jackson - Admin on November 8, 2011 at 4:02pm
have you checked the wire tension on the carriage? The old SP300's we notorious for that. I don't see how that would affect a cut only file though.
Permalink Reply by Mike Richford on November 8, 2011 at 4:12pm
Yeah it cuts fine in the print/cut unit mode.  If it was the wire,  the cut would be off in any mode?
Permalink Reply by Steven Jackson - Admin on November 8, 2011 at 4:15pm
I know with my old SP300 it would be off for both and that is why I am a bit stumped and think it is more on the software side. If it is cutting fine on the print and cut that tells me the printer is ok.
Permalink Reply by Mike Richford on November 8, 2011 at 8:27pm

Steve, I have to rule out The Color Rip software because I tried it on 2 different machines 2 different Color Rip's.  Both have the same result.

Permalink Reply by irving donaldson on November 8, 2011 at 4:19pm
Ok like Steve never used the color rip SW. What I will tell you  is if it like VW - VW has two different cutting protocols. So one is print/cut the other is crop/cut.  So how that works there is that both cuts have to be calibrated or you will only get good cuts on one.  I know your's is a cutting calibration issue because the top side is always short.  So two things - if there is only one cutting adjustment - then the next issue is with the printing.  If you calibrated the machine and that is fine then I am out of ideas - this minute. However if the calibration is off then that is why your prints can be off - is it overprinting thus causing a short print (no ink) or stretching the print thus filling it and making a perfect print. How is that for confusing the issue. All you wrote makes sense - it is a matter of where the fix lies and I think it is a hardware adjustment.
Permalink Reply by Steven Jackson - Admin on November 8, 2011 at 4:20pm

interesting..... You might be on to something here Irv!

 

Permalink Reply by Mike Richford on November 8, 2011 at 8:27pm

Hi Irv,

If I print something (Unit 1) and then cut, its fine.  And if i do a print and cut (Unit 1) with just a blank box no color fill and a cut line it will cut fine. The problem is if I use the Cut Only (Unit 4) I attached a screen shot. This unit is used for cutting colored vinyls (Avery A6) etc. You would think if

Unit 1: Roland VersaCamm SP-300 (CMYK , 360x720DPI) is working correct and

Unit 4: Roland VersaCamm SP-300 (Cut Only) is not working correct then it should be a software issue.

But I connected the printer to 2 different computers running Color Rip and both give the same results. 

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Permalink Reply by irving donaldson on November 8, 2011 at 9:20pm

Mike I do not have a clue - now with that said - is there a settings in your CR sw (we have preference in VW) that allows us to dial in our measurements. So are you using inches but your machine is set to metric.  Is it in that type of conversion that has it falling short? Although you just use it to cut - on the cut only machine put in some printable vinyle and do all of your checks - bi-direction and calibration and print/cut adjustment. Dollars to dounuts that is where the problem is. Those settings are still required for even cut only. Remember that scan takes care of moving left to right and feed is the media up and down. so if that is not dialed in the cut will be off. Do your print and cut to see how much short it is.  Your overprint should be on the top and your scan settings are probably spot on.

Permalink Reply by Mike Richford on December 5, 2011 at 6:07pm

Wanted to leave an update.

Irv,  I looked where you predicted the problem.

It was the Feed Adjustment in the Calibration menu.

Thanks!

Permalink Reply by irving donaldson on December 5, 2011 at 7:02pm

Glad it worked out for you.

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