send a pic of your test print and a finished print - more than likely it is just a calibration or media issue - someone here can let you know when we see the prints
just a few pointers - make sure your machine is calibrated and the correct profiles are being used for the media
Connor you made to this side - I am still waiting for the same thing Butch mentioned. You can research old posts or as questions - check the download section and the videos.
We need more data - what media is it, what profile are you using - all of the factors that can cause issues....
Connor it also helps if we are provided a test print and you have the print oriented as it came out of the machine. The last part is not a chop buster but to evaluate whether your banding is horizontal or vertical. Those causes are different. Once the banding direction is determined to be horizontal white banding has a different cause from dark banding. To further cloud the issue - it can be software related - versaworks settings or machine related - (bidirectional and calibration). The one thing that is constant and you can count on is that you have a community here that is willing to help.
if you're unsure of the brand - try a generic profile in VW - compare for any difference - in the meantime while waiting for your supplies calibrate your machine and download and install the profile that you will use for the media you purchased
the manufacturer's website is the first place to look also there are some profiles on this site - there are detailed instructions here that show how to install the profiles in VW
I believe your machine needs to be calibrated and your bi-directional is probablly off too. As for profile, try GCVP and see if that one works for you. Also print in uni-direction. Look in the video section for how to load in profiles - look in the download section for how to load profiles.
If you could print the TEST pattern-button right on the console-then send us a clear picture of that, it may
answer a few questions. Could just be some clogged jets from sitting unplugged before you got it.
it is call crap but it is a printer head alignment adjustment