• I have SP-540v and I replaced the heads now the new heads are installed but Black/Cyan is not printing at all, though the yellow/magenta is working

  • I checked the cables they are good

  • but when I crossed the dumpers still I could see the test print yellow/magenta not black/cyan

  • I thought the dumpers are bad and I replaced dumpers but still same issue

  • please help

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I thought I answered this over a month ago. I do not answer chats, So respond here and post pictures if you have.

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