Some of you have reported how all of a sudden your printer starts cleaning during a print run. One of the first questions asked is are you using OEM ink? Reason being that 3rd party ink with a compromised chip reports differently to the printer and it tries to protect itself by cleaning more frequently. Some of you have reported that you are using OEM ink. Finally have come across a Roland document which explains it as printer entering into a head protection mode. What this is when using OEM ink, check to see the expiration date on the cartridges. Expired ink, although could be used will clean more frequently and report an asterisk on the system report. Once the cartridge is changed out (ink complete), it will return to normal.

Views: 51

Reply to This

Replies to This Discussion

I just wanted to comment with what worked for me regarding this issue. I was struggling with this for months; browsing forums and trying all kinds of things to no avail. Our printer stopped recognizing 6/8 cartridges and would pause to clean itself every 6 inches or so... incredibly infuriating! We have always used Roland inks, so I couldn't understand why the inks weren't showing up. I finally contacted our tech about it, and he asked when I had last updated the firmware on our VS-300i - Well, never, hahaha. I went to Roland's website, updated, and sure enough that fixed it all. No more "empty" ink carts and no more auto-cleans!

Irv - I experienced the problem of the printer starting to clean during jobs for the first time last week. My 440cc black cartridge was down to fumes; so, I replaced it. The problem went away. 

Question - Is the expiration date the date that is printed on the side of the cartridge or is that the manufacturing date?

Date is manufactured date - then you have 2 years. The date should be coded. Stay Home, Stay Safe!

My black cartridge had not reached the expiration date; so, I will attribute replacing a cartridge with a low ink level as the thing that made the frequent cleanings go away, at least for now.

Vicki and I have been sheltering in place except for getting groceries and even then, keeping the trips short and far between. Stay safe yourself.

Good to hear. I am kind of on a hiatus from the Roland, just doing some embroidery stuff and taking a bunch of online classes. Love the drawings pro 11. Thanks for that info. Next week will get some of my certification classes out of the way, just in case we get to a new normal.


© 2020   Created by Steven Jackson.   Powered by

Badges  |  Report an Issue  |  Terms of Service