A Digital Printing Network
Not getting Cyan ink, black in its place.
Not really sure what to do with this... I started a job this morning with the result of my blue colors lacking in printing (almost entirely). So I did a test print to see what might be going on and my test print resulted in black, black, magenta, yellow. Yes, I do have a cyan cartridge in the printer. I then proceeded to do a manual cleaning followed by a test print, and still no change. Then I did a medium cleaning, still no change. Then I tried a powerful cleaning, still no change. I have no idea what is going on? But there is cyan ink in the tube going to the head?
I did not print anything yesterday or the day before (Monday or Tuesday) but I did perform a weekly manual cleaning on Monday. What I did after manual cleaning was I put all of the covers back on but forgot to press the "finish cleaning" on the menu until later on (I got caught up in a significant embroidery issue). Could this have caused some sort of dry up in the cyan?
Replies to This Discussion
-
Permalink Reply by Priscilla Grant on -
This is a pic of what the test print looks like...
-
Permalink Reply by Priscilla Grant on
-
An SP-300V, I read online at JSI Sign Systems that it could be from cross contamination of inks in the black/cyan head. I've tried replacing the cyan ink cartridge and running several powerful cleaning cycles to drain out cross contamination ink like they said to do but didn't get any results. About to resort to replacing the cap top...
-
Permalink Reply by Butch on -
Same machine I have. The number 1 cause for cross contamination is the captop holding ink. Access the manual cleaning mode, hit the down arrow to access wiper replacement, remove the control panel cover. look at the captop, if it is holding ink it is clogged, use a swab to absorb the ink being careful not to touch the middle of the captop. Pour some cleaning solution in the captop and see if it will drain - if not it will need replacing.
-
Permalink Reply by Priscilla Grant on
-
That seems to have worked! Thanks a million Butch, you really saved us!
-
Permalink Reply by Butch on
-
Glad to help - always put a few drops of cleaning fluid in your captops during you manual cleaning or at least once a week.
One suggestion only use med cleans - the powerful cleans waste a huge amount of ink and only use the med when you have a lot of drop outs in your test print.
-
Permalink Reply by Priscilla Grant on
-
Yeah, I always have put cleaning solution in my cap tops during manual cleaning, that's why I was very perplexed... And I was also very concerned with why that printer support company was telling me to do powerful cleaning cycles, more than three if it didn't work!
© 2012 Created by Adam Yukish.
