A Digital Printing Network

magenta not printing

Have a good nozzle check except for I have no magenta:( did not realize that until I went to take off two yard signs I printed and they were green:( should have done the test print before starting but usually never have any issues, lesson learned

Any ideas on what is causing it to not print the magenta?

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Permalink Reply by John H. on July 30, 2012 at 12:44pm

When you save the file don't forget to scroll on the file type to "save with the source file" or it doesn't work if you move the original file somewhere else like i do all the time. And Di is so right it saves every thing even the print size.

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Permalink Reply by Teresa martin on July 30, 2012 at 12:45pm

Ok still not sure what that means, I have the profile from the job in May still in the machine but not sure how you tell what anything was on that job? so I have to save it? guess I did not realize you had to actually hit save somewhere:)

Thanks

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Permalink Reply by John H. on July 30, 2012 at 12:48pm

Only if you take it out of versa works and to another folder she means, you don't want to have too much in VW it slows it down.

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Permalink Reply by Teresa martin on July 30, 2012 at 1:40pm

Thanks everyone, will try that next time.

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Permalink Reply by Butch on July 30, 2012 at 3:36pm

If you will go to the job log and find the file from May (if you still have it), it will show you the profile, ink use, size, time etc. then compare to the new file to see the difference.

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Permalink Reply by Teresa martin on August 8, 2012 at 8:44pm

ok this is what happened and a BIG thank you to Steven for his help:)

The cap top needed replaced, I replaced it got a perfect nozzle check but the magenta was orange, Steven said to do a powerful head cleaning and that worked. He said since I had just replaced the cap top the day before that some of the ink went into the line and they mixed together causing the orange. THANKS STEVEN I really appreciate all your help.

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Permalink Reply by Steven Jackson - Admin on August 9, 2012 at 8:48am

Glad to help :)

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Permalink Reply by Teresa martin on August 9, 2012 at 10:54am

printed the first canvas and it looks great (well as great as a 20 year old photo can look)