Could be your demper, head cap, or your print head. I would start from demper and cap
Hey Mike, thanks for the reply. You were right on. It wound up being a damper. The thin, plastic housing was torn and so there was no suction and the ink wouldn't draw through the line. While he was in there, I had my technician replace all 4 dampers and both cap tops. By the way, here's a tip for you all... Rather than pay the near $100. per damper price through my local sign supply, I found them on eBay for $15. for a pack of 10. You read that right - $1.50 each for a total of $15. which INCLUDED SHIPPING - from China! I'm normally always wanting to buy American, but wow. I spent $15 instead of $200. and have 6 brand new extra ones for backup! Hard to pass up.
Hey Man..I was curious about the damper that you said. does it work well with your printer though?. Caused I also need to change mine. and I'm a bit hesitant to get thoes cheap damper..
yes! They work just fine! I know, I was shocked at the price difference too... but for that price, I had to at least try them. Good luck! - Randy
Thanks Man. appreciate it !!..