Hello Irving, Todd etc,

Just a quick question please.

At what point do I consider my printhead or dampers bad if it mists on cyan and the test prints are 100% perfect. Some shades of blue don't mist though. Grays have cyan dots all over them. All profiles except the banner profile mists. Printhead is low.



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Is it possible for the white or metallic channel to fire during normal printing even though cleaning cartridges have been installed on them. I have been able to syringe out a lot of blue from the white line line.
That didn’t work either. Will probably wait till I get a tech.


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