Have been printing with a SP300i for the past 7 years with Windows 7 via Ethernet cable. Upgraded to a Windows 10 PC and installed Versaworks. When I open VW it shows model AJ-1000 printer. My entire sign shop has come to a halt without printing capabilities. If someone can shed some light on what I might be doing wrong? thank you

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John, John, John

In VW - Printer Tab - put in your VC IP address and hit verify - that should set you straight

If not go to the desktop icon of VW, right click, run as Administrator - then repeat above

So far I was able to show the correct printer in the settings (SP300i) but still shows status as: set up incomplete.

Ahhhh, load media.


What he typed!!!!


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