Any assistance would be helpful

Have been printing with a SP300i for the past 7 years with Windows 7 via Ethernet cable. Upgraded to a Windows 10 PC and installed Versaworks. When I open VW it shows model AJ-1000 printer. My entire sign shop has come to a halt without printing capabilities. If someone can shed some light on what I might be doing wrong? thank you

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Permalink Reply by irving donaldson on March 7, 2018 at 12:41pm

John, John, John

In VW - Printer Tab - put in your VC IP address and hit verify - that should set you straight

If not go to the desktop icon of VW, right click, run as Administrator - then repeat above

Permalink Reply by John Stiles on March 7, 2018 at 2:09pm

So far I was able to show the correct printer in the settings (SP300i) but still shows status as: set up incomplete.

Permalink Reply by John Stiles on March 7, 2018 at 2:27pm

Ahhhh, load media.

Permalink Reply by Steven Jackson - Admin on March 7, 2018 at 3:05pm

LOL

Permalink Reply by irving donaldson on March 7, 2018 at 3:13pm

What he typed!!!!

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